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Error codes

version_conflict

Version conflict. The If-Match value is not the current ETag. Someone (or something, such as a running campaign) changed the resource after your read.

What it means

The API returns HTTP 412 with error.code set to version_conflict. The default message is: "The resource changed since you read it."

Common causes

• Another client or a console user updated the resource.
• A campaign changed state while you were editing it.

How to identify it

Check the response status (412) and error.code (version_conflict). Branch on error.code, not on the message text: messages can be reworded, codes do not change within v1. Log error.request_id (also sent as the X-Request-Id header) so support can find the request.

How to fix it

• Retrieve the resource again, re-apply your change to the new version, and resend with the new ETag.

Retry guidance

Sending the request unchanged fails the same way. Fix the cause first (see How to fix it), then send it again.

Did anything happen?

This request was refused before any call was placed and before anything was charged.

Idempotency

PATCH does not use an Idempotency-Key.

Who can fix it

The developer who sends the request can fix it; no administrator action is normally needed.

When to contact support

If the error persists after the steps above, contact support@relationsai.com. See Support for what to include (the request_id, the time in UTC, the operation, and whether you used a test or live key) and what never to send (API keys, Authorization headers, webhook signing secrets, recording links, transcripts or customer data).

Example error response

JSON
{
  "error": {
    "code": "version_conflict",
    "message": "The resource changed since you read it.",
    "details": {},
    "request_id": "req_75h5mlew62uzae24hyvx2c2t",
    "retry": "no",
    "doc_url": "https://docs.relationsai.com/errors/version_conflict"
  }
}

Incorrect and corrected request

Incorrect: The ETag is from a read made before someone else changed the campaign.

Text
PATCH /v1/campaigns/cmp_3Uat7Kq2Lm9Px4Rv8Ny5Bc
Authorization: Bearer rai_test_YOUR_TEST_KEY
Content-Type: application/json
If-Match: "9b1e0c4d2a77"

{
  "name": "October renewals"
}

Corrected: Retrieved again, the change re-applied to the current version, and sent with its new ETag.

Text
PATCH /v1/campaigns/cmp_3Uat7Kq2Lm9Px4Rv8Ny5Bc
Authorization: Bearer rai_test_YOUR_TEST_KEY
Content-Type: application/json
If-Match: "c3f1a9e2b7d4"

{
  "name": "October renewals"
}

Operations that can return this error

• PATCH /campaigns/{campaign_id}: Update a campaign
• PATCH /contacts/{contact_id}: Update a contact

See all codes in the error-code reference.